Leading private equity firms TA Associates and Charlesbank Capital Partners are set to invest in HelpSystems, a provider of IT operations management, security and analytics solutions. Financial terms were not disclosed. The firms will join existing investors HGGC, management, and employees. The transaction is expected to close in November 2019 pending customary regulatory approvals and closing conditions. "With this additional investment from TA and Charlesbank, we will seek to carry on our well-known tradition of listening closely to customers and delivering exceptional software that is based on their requirements, as well as those of the industries they serve, and that also addresses their complex challenges.” Jim Cassens, HelpSystems President.