Blackstone acquired Serco’s private sector BPO operations for £250m.

Blackstone acquired Serco’s private sector BPO operations for £250m. Serco Group is a British provider of public services with headquarters based in Hook, Hampshire. Amit Dixit, Senior Managing Director and Co-Head of Private Equity in India at Blackstone, said: “We are excited to embark on the Intelenet 2.0 journey and delighted to once again partner with the company’s management team. With a market leading position in the offshore banking and travel/hospitality verticals and #1 position in domestic India BPO, Intelenet has the core platform to capitalize on future growth opportunities. We plan to replicate the same formula for success -- energize the employee base, focus on world-class operations to drive customer satisfaction, provide multi-geography and multi-language delivery, and enhance the company's capabilities in target segments organically and inorganically.”