Freshworks, a customer engagement software company, completed the acquisition of Flint, an IT orchestration and cloud management platform. Financial terms were not disclosed. "Like many companies today, we felt the pressure of today's remote environment as we went from 13 workplaces to 3k+ home offices in a matter of days. IT automation is vital to help accelerate the transition to a remote workforce and resolve service issues faster. With the addition of Flint's intelligent automation, Freshworks takes the legwork out of tedious, repeatable tasks so IT teams can focus on high impact work while providing an exceptional employee experience," Prakash Ramamurthy, Freshworks CPO.