Medallia, an experience management company, agreed to acquire StellaService, a provider of customer service performance data, ratings, and analytics, for £75m ($100m). With Medallia, we will be able to connect agent coaching to feedback and accelerate our vision to play bigger and faster than we could have ever imagined. Bringing our solutions together will create an incredibly exciting and comprehensive platform to transform the old economy contact centers to the virtual customer service teams they aspire to become,” Jordy Leiser, StellaService Co-Founder and CEO.