Insight Partners led a $33m Series B funding round in Skilljar.

Insight Partners, a venture capital and private equity firm, led a $33m Series B funding round in Skilljar, a customer training platform for enterprises to accelerate product adoption and improve customer retention. Additional investors include Mayfield, Trilogy Equity Partners, and Shasta Ventures. “Software-driven Customer Education and training drives meaningful ROI – it leads to both increased adoption and greater customer retention of a product and service while also reducing support costs and need for more expensive in-person training Skilljar has a sole focus on external-facing education and training, allowing enterprises to better onboard and train their customers. This has led to product leadership with respect to key features and integrations that differentiate the external-facing use case. The sustained momentum across many industry verticals coupled with best in class retention characteristics strongly validates the tremendous opportunity in this market. We are excited to be supporting Skilljar in its mission to define and grow the Customer Education category," Jonathan Rosenbaum, Insight Partners Vice President.