WorkWave, a provider of software solutions, agreed to acquire Slingshot, a provider of customer call center software. Financial terms were not disclosed. "The need to grow their business—to attract, retain, and maximize each customer relationship—is what keeps every field service owner and executive awake at night. Slingshot is not just the market leader at helping its customers grow, it is the only organization of its kind in our industry that has a proven track record of using omni-channel communication software to close more deals for its customers," David F. Giannetto, WorkWave CEO.