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Synopsis
PayPal, a technology platform company, agreed to acquire Happy Returns, an online returns start-up. Financial terms were not disclosed. “The post-purchase experience is something we’ve been looking into, since it’s such a pain point — people want to shop online and return in store, and vice versa. For retailers, we’re providing more comprehensive services beyond payments," Frank Keller, PayPal Senior Vice President of Consumer In-Store and Digital Commerce.
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