Fidelity Management and Dragoneer Investment led a $120m funding round in ASAPP.

Fidelity Management, an American multinational financial services corporation, and Dragoneer Investment, a growth-oriented public and private investor, led a $120m funding round in ASAPP, a provider of artificial intelligence-enabled customer experience tools. ASAPP pitches its tools a way to augment rather than replace customer service workers, and markets to companies with large customer operations.