Sitel Group, a global provider of customer experience products and solutions, completed the acquisition of Sykes, a full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, for $2.2bn. "With our expanded geographic footprint and greater capacity to serve customers, we will be better equipped to help our customers navigate the rapid changes within the industry. This acquisition is a fantastic opportunity for Sitel Group to enhance and accelerate our CX products and solutions within EXP+, especially with the addition of SYKES’ CX solutions in digital, social media and robotic process automation, through their suite of digital transformation capabilities such as Clearlink and Symphony,” Olivier Camino, Sitel Group Global Chief Operating Officer & Co-Founder.