KKR, an American global investment company, completed the acquisition of Probe CX, a globally recognised and award-winning customer experience organisation, from Quadrant Private Equity, Five V Capital and Rodney Kagan. Financial terms were not disclosed. “Customer experience is truly at the heart of our business. Through our intelligent, tailored solutions, Probe enables companies to consistently deliver positive and enriching experiences to their customers. With this mission in mind, we are really excited to welcome KKR as a shareholder and value-added strategic partner, as their experience in transforming CX and BPO companies globally will be invaluable in our next phase of growth,” Andrew Hume, Probe CEO.