ChrysCapital, an Indian private equity firm, completed the acquisition of ResultsCX, a Florida-based customer experience platform, from One Equity Partners, a middle market private equity firm. Financial terms were not disclosed. “Digital transformation is forcing companies to change their business models and expand beyond traditional channels to an omni-channel service approach. With its strategic AI-plus-human intelligence approach and comprehensive digital and social media-based offerings, ResultsCX is well-positioned to gain from this shift. We are confident that the company will benefit from ChrysCapital’s association given the firm’s rich expertise and relevant experience and are excited to partner with the ResultsCX leadership team to significantly accelerate the future growth trajectory,” Akshat Babbar, ChrysCapital Director.