Announced
Completed
Financials
Tags
Private
Cross Border
United States
Single Bidder
Acquisition
Business Process Outsourcing
Friendly
digital business process outsourcing
Majority
Completed
Synopsis
OTPP-backed 24-7 Intouch, a global customer care and technology company, completed the acquisition of Goodbay Technologies, a provider of digital business process outsourcing services. Financial terms were not disclosed. "Our new acquisition is an exciting opportunity to strengthen our core digital offerings to technology, media, and fintech customers while also making us an industry leader in digital customer service solutions for the gaming vertical. Goodbay Technologies is known for its innovative, consultative and data-driven approach to customer experience, particularly in the gaming and consumer technology verticals, and we are excited to partner with them to grow what is already an impressive customer footprint," Greg Fettes, 24-7 Intouch Co-Founder and CEO.
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