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New Deal


Announced

Completed

OTPP-backed 24-7 Intouch completed the acquisition of Goodbay Technologies.

Financials

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Transaction Value-
Consideration TypeCash
Capital Owned-
Capital Bid For100%
EV/Sales-
EV/EBITDA-
Share Price Premium-
One Off Charge-

Tags

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Private

Cross Border

United States

Single Bidder

Acquisition

Business Process Outsourcing

Friendly

digital business process outsourcing

Majority

Completed

Synopsis

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OTPP-backed 24-7 Intouch, a global customer care and technology company, completed the acquisition of Goodbay Technologies, a provider of digital business process outsourcing services. Financial terms were not disclosed. "Our new acquisition is an exciting opportunity to strengthen our core digital offerings to technology, media, and fintech customers while also making us an industry leader in digital customer service solutions for the gaming vertical. Goodbay Technologies is known for its innovative, consultative and data-driven approach to customer experience, particularly in the gaming and consumer technology verticals, and we are excited to partner with them to grow what is already an impressive customer footprint," Greg Fettes, 24-7 Intouch Co-Founder and CEO.

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