Concentrix, a global provider of customer experience, completed the acquisition of PK, a global CX design engineering company, from The Carlyle Group for $1.6bn. "We are incredibly excited to welcome the PK team to Concentrix and build the future of CX together. This acquisition adds immediate and meaningful breadth and scale to our CX digital capabilities. It establishes a stronger presence in the complementary CX digital IT services market, while enhancing our ability to continue to increase our margins in high value services," Chris Caldwell, Concentrix President and CEO.