TTEC, a provider of customer engagement management tools and services, completed the acquisition of the tolling and transportation and health benefit exchange verticals from ALJ Regional-backed Faneuil, a provider of business process outsourcing for public and private sector organizations, for $167m. "This acquisition stands as a testament to the strength of the Faneuil business and brings together two management teams with extensive CX expertise to better serve our customers. We look forward to working with the TTEC team to complete the transaction and ensure that we continue to deliver the highest quality service to our customers. Both Faneuil and TTEC anticipate a seamless transition for customers and employees, and a quick enhancement to our existing customers in the new year," Anna Van Buren, Faneuil President and CEO.