Announced
Completed
Financials
Tags
Acquisition
Cross Border
business process outsourcing
business process outsourcing services
Completed
United States
Private Equity
Majority
Friendly
Business Process Outsourcing
Private
Single Bidder
Synopsis
Teleperformance, a digitally integrated business services provider, completed the acquisition of Senture, a business process outsourcing operator for government services in US, from Kingswood Capital, a US private investment firm, for $400m. "Senture delivers critical services to a large number of clients in the high-potential government services market in the United States. It is a great organization with a growing onshore network of more than 4,500 advisers, of which 85% work from home. This acquisition will reinforce the Group’s global leadership in the citizen lines of service vertical, which offers strong potential growth worldwide, notably in the US. It also positively impacts Teleperformance’s profitability profile. This acquisition is consistent with Teleperformance’s vertical specialization strategy," Daniel Julien, Teleperformance Chairman and CEO.
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