Intermediate Capital Group-backed Konecta, a provider of Spanish-speaking customer experience BPO solutions, agreed to merge with Comdata, a global service provider in customer management BPO, in a $1.05bn deal. Carlyle exits the investment. "We are very excited to create a new global leader, perfectly positioned to seize opportunities in a very dynamic CX BPO market. Konecta and Comdata share a common vision on client service, sectorial expertise, innovation through technology and focus on sustainable growth. The company, which will maintain its entrepreneurial approach, will benefit from ICG’s partnership and expertise as it looks to accelerate its development and actively participate in market consolidation," José María Pacheco, Konecta Chairman.