Announced
Financials
Sources
Tags
Acquisition
Cross Border
Pending
Consumer Services: Other
Brazil
Friendly
digital customer experience
Private
Single Bidder
Majority
Synopsis
Webhelp, a customer experience BPO company, agreed to acquire Grupo Services, a provider of CX, BPO and technology solutions. Financial terms were not disclosed. “We are delighted to welcome Grupo Services to the Webhelp family. Their leadership team shares our company’s game-changing mindset, with an innovative tech-enabled strategy that helps local and global brands deliver next-generation customer experiences in the Brazilian market. We are excited about being able to offer our existing clients immediate access to the significant domestic market in Brazil, while also supporting local clients with an ability to scale through our leading global footprint," Olivier Duha, Webhelp CEO and Co-Founder.
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