Announced
Synopsis
Verint, a Melville, New York-based analytics company, agreed to acquire Qudini, a provider of appointment scheduling solutions. Financial terms were not disclosed. "As more and more brands seek to provide improved consumer journeys with appointment setting capabilities, our customers will be able to benefit from our expanding platform in their contact centers, stores and branches. With these new capabilities, brands will be able to improve sales, customer loyalty and advocacy, and agent productivity, ultimately inspiring a more profitable future for Verint customers," Nick Mortimer, Verint Vice President.
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