Uniphore completed the acquisition of Red Box from Livingbridge.

Uniphore, a conversational AI and automation company, completed the acquisition of Red Box, a voice and data recording solutions provider, from Livingbridge, a mid-market private equity firm. Financial terms were not disclosed. “During these dynamic economic times, enterprises are realizing the importance of working with integrated platforms that can scale to offer stellar customer experience and proven ROI, versus point solutions and data silos. Today, I am excited to welcome the Red Box team to bring even more value to our combined global customer base through innovative technology, and a talented team that will help maximize the value of conversations,” Umesh Sachdev, Uniphore CEO and Co-Founder.