Battery and Redpoint, two investment firms, led a $60m round in Kustomer, a conversational CRM platform, with participation from Boldstart and Meta. “Kustomer continues to push the envelope and redefine what it means to deliver a modern customer service experience. As Kustomer enters the next phase of their journey as a standalone company, we couldn’t be more thrilled to have another opportunity to partner with such a talented team that is passionate about creating products that help companies deliver great value to their customers," Alex Bard, Redpoint Ventures Managing Director.