Oracle, a computer technology company, completed the acquisition of Next Technik, a provider of field service management capabilities for NetSuite customers, for $60m. "Field service organizations are often plagued by cumbersome manual processes that negatively affect productivity, the customer experience, and overall revenue. To help our customers address these issues and enhance field service operations, we are excited about this new field management solution. By automating key field service processes and providing real-time insights, it will help our customers reduce operational costs, increase satisfaction and loyalty, and ultimately improve both the top and bottom lines," Evan Goldberg, Oracle Founder and EVP.