MCI BPO, a provider of business process outsourcing and customer experience solutions, completed the acquisition of EastWest BPO, a BPO company in San Fernando City, Philippines. Financial terms were not disclosed. "The acquisition of EastWest BPO & Technologies is a key step for MCI in expanding our offshore CX BPO contact center solutions. After almost two decades as one of the fastest growing onshore tech-enabled call center BPO service providers, we’ve spent the past few years heavily focused on more of what our clients want; technology and high quality nearshore/offshore cost arbitrage. EastWest BPO, a mid-market provider, delivers top-quality service with highly tenured staff, which translates to happy clients that transition to MCI with a high degree of attention from senior level vendor staff," Anthony Marlowe, MCI CEO.