Firstsource Solutions completed the acquisition of Ascensos for $56m.

Firstsource Solutions, a business process management company, completed the acquisition of Ascensos, a customer experience outsourcing company, for $56m. "This acquisition is aligned with the strategic capabilities Firstsource has been pursuing toward growth and expansion. We’re thrilled about the potential that Ascensos’s extensive retail knowledge, Firstsource’s advanced technology, and the RPSG Group’s deep expertise bring together. Retail and CPG BPO Market is a $28bn market globally*. Ascensos opens a host of new growth opportunities for us that are underpinned by our strategy of delivering differentiated services built on deep industry knowledge and tailored technology. This collaboration will benefit our current clients and enable us to pursue new opportunities in the thriving retail sector," Sanjiv Goenka, Firstsource Chairman.