Keith Block and Smith Point Capital led a $44m Series B round in Neuron7.

Keith Block and Smith Point Capital, a venture capital firm and it's Founder, led a $44m Series B round in Neuron7, an AI technology company focused on customer service, complex service and repair operations, with participation from Nexus Venture Partners and Battery Ventures. "Neuron7 represents the next great leap forward for the service industry. We've had a front-row seat to the industry's evolution over the last few decades and were immediately drawn to Niken's vision to establish a service-focused, AI-driven intelligence layer. Neuron7 delivers industry-leading, domain-specific results to an impressive roster of customers and establishes impressive strategic partnerships with major cloud platforms – milestones rarely seen in a company at this stage. We are excited to partner with Neuron7 on its next chapter of growth," Keith Block, Smith Point Capital, Founder.