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Synopsis
World Innovation Lab and Qatar Investment Authority, investment firms, led a $125m Series D in Cresta, an end-to-end generative AI provider for contact centers, with participation from Accenture, EnvisionX Capital, LG Technology Ventures, Qualcomm Ventures, and Workday Ventures, Andreessen Horowitz, Greylock Partners, J.P. Morgan, Sequoia Capital, and Tiger Global. "Cresta provides Fortune 500 companies like Intuit and Verizon with leading AI-powered technology that empowers them with clear competitive advantages. With this latest round of financing, we look forward to expanding our end-to-end AI platform to help dramatically reimagine how contact centers function and expand the use of human-centric AI to both augment human agents to make them more effective and save costs using human-like virtual agents," Ping Wu, Cresta Chief Executive Officer.
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