TDCX completed the acquisition of Open Access BPO.

TDCX, a Singapore-based digital customer experience solutions provider, completed the acquisition of Open Access BPO, a United States-headquartered outsourcing company. Financial terms were not disclosed. “The outsourced CX industry is poised for growth, driven by the increasing demand for personalized customer experiences and adoption of advanced technologies. By joining forces with TDCX, we open more options for our clients and have greater scale to compete on the global stage. Our employees will similarly benefit from the combined organization, given the strong cultural alignment and common desire to provide fulfilling careers for our people. I would like to take the opportunity to thank our employees for their outstanding work and dedication to our valued clients. Looking ahead, we are eager to leverage our strengths and further our passion for delivering exceptional CX,” Ben Davidowitz, Open Access BPO CEO.