Smart Communications to acquire Pendula.

Smart Communications, a technology company, agreed to acquire Pendula, a customer engagement platform. Financial terms were not disclosed. “The acquisition of Pendula is the natural next step in our evolution, solving a key challenge our clients face: orchestrating and completing complex, high-value customer interactions across digital channels, at scale. It also strengthens the AI capabilities already embedded into the Conversation Cloud – enhancing decisioning, automation, and personalization to help our customers engage more intelligently and drive better outcomes across every touchpoint,” Leigh Segall, Smart Communications CEO.