Next Coast Ventures and Ridge Ventures led a $20 Series A round in Flip.

Next Coast Ventures and Ridge Ventures, venture capital firms, led a $20 Series A round in Flip, an AI solution that automates customer service calls for enterprise brands, with participation from Data Point Capital, ScOp Venture Capital, Bullpen Capital and Forum Ventures. Flip’s Series A marks an ongoing shift toward vertical AI — specialized systems built on deep industry workflows that outperform generalist models. The company will use the capital to accelerate product development and expand its engineering and go-to-market teams in New York, Los Angeles, and the UK to meet surging demand.