Announced
Completed
Financials
Tags
Acquisition
Single Bidder
Customer Relationship Management
contact center
Completed
Cross Border
Friendly
Turkey
call center
Private
Majority
Private Equity
Synopsis
Mid Europa Partners, a private equity firm, completed the acquisition of Customer Management Center, a provider of integrated contact center solutions. financial terms were not disclosed. "CMC marks our second investment in Turkey. CMC has the scale, efficiency, quality of service and longstanding client relationships which make it an ideal platform for growth within the underpenetrated and fragmented customer management sector in Turkey. We have been impressed with CMC's management team and their dedication to providing the highest quality and solution oriented services to their clients and look forward to supporting them in the coming years," Kerim Turkmen, Mid Europa Partner and Head of Istanbul office.
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