Announced
Financials
Sources
Tags
customer relationship management
Private
France
Customer Relationship Management
Acquisition
Friendly
Pending
Single Bidder
Synopsis
Tessi, an international provider of Business Process Services, to acquire ADM Value, which specialises in customer relations, for €110m ($122m). This acquisition is in line with Tessi's strategy of bolstering its customer relations business in order to become a go-to provider. Tessi has positioned itself as a back and front office solutions provider at a time when these two markets are inevitably converging due to digitisation of the customer experience.
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