Announced
Synopsis
Tessi, an international provider of Business Process Services, to acquire ADM Value, which specialises in customer relations, for €110m ($122m). This acquisition is in line with Tessi's strategy of bolstering its customer relations business in order to become a go-to provider. Tessi has positioned itself as a back and front office solutions provider at a time when these two markets are inevitably converging due to digitisation of the customer experience.
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