Announced
Completed
Financials
Tags
contact centre
CX solutions
Majority
Customer Relationship Management
Acquisition
Private Equity
Friendly
Private
Single Bidder
Spain
Completed
Synopsis
Horizon Capital-backed Sabio Group, which delivers solutions and services that seamlessly combine digital and human interactions to support customer experiences, completed its acquisition of Team vision, a specialist provider of contact centre and CX solutions. Financial terms were not disclosed. "By combining Team vision with our existing business in Spain, we have established an independent CX leader with critical mass in Enterprise and CCaaS technologies. This is an exciting move for Sabio Group which supports our ongoing objective to combine our own technology with that of our partners, bringing the very latest in AI powered, self-service and channel agnostic customer engagement solutions to our clients," Jonathan Gale, Sabio Group CEO.
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