Announced
Completed
Financials
Tags
artificial intelligence
Software
Majority
Single Bidder
artificial intelligence software
software solutions
Acquisition
Completed
United States
Private
machine learning
Friendly
customer services
Synopsis
Freshworks, customer engagement software company, completed the acquisition of AnsweriQ, a provider of customer service software. Financial terms were not disclosed. “With Freshworks’ commitment to deploying enterprise-scale AI to better understand customers and build relationships for life, this acquisition is a natural fit. I’m excited to join Freshworks as their new chief customer officer as we create delightful experiences for enterprises that use our products worldwide,” Pradeep Rathinam, AnsweriQ CEO.
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