Freshworks, customer engagement software company, completed the acquisition of AnsweriQ, a provider of customer service software. Financial terms were not disclosed. “With Freshworks’ commitment to deploying enterprise-scale AI to better understand customers and build relationships for life, this acquisition is a natural fit. I’m excited to join Freshworks as their new chief customer officer as we create delightful experiences for enterprises that use our products worldwide,” Pradeep Rathinam, AnsweriQ CEO.