Announced

HPS Investment Partners, GIC and Farallon Capital Management to acquire a 62% stake in Atento from Bain Capital. (FS)

Synopsis

Private equity firms HPS Investment Partners, GIC Private, Farallon Capital Management, agreed to acquire a 62% stake in Atento, a provider of customer relationship management and business process outsourcing services, from Bain Capital, an American private investment firm, in exchange for $572m in notes. HPS will hold approximately 25%, GIC 22% and Farallon 15% of the shares in the Atento. "At Atento, we are leading the next generation of customer experience services by combining the power of technology and the human touch. Each of the new investors in Atento shares our vision to establish a stronger platform from which to accelerate the development and expansion of innovative digital solutions that will significantly enhance Atento's growing portfolio of high-value voice, integrated multichannel and back office services. Our mission over the long term continues to be increasing shareholder value by effectively capitalizing on the emerging digital opportunities in CRM-BPO. I would like to take this opportunity to thank Bain Capital for all of their support and hard work over the years," Carlos López-Abadía, Atento CEO.

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