Press Ganey, an Indiana-based health care company, agreed to invest in Binary Fountain, a provider of consumer feedback management solutions. Financial terms were not disclosed. "Health care consumerism has fundamentally changed the way patients seek, obtain, and interact with health care. Now, for the first time, a single partner can provide health systems with comprehensive engagement of their caregivers and their patients and communities. This will offer an unprecedented understanding of the patient journey and a robust, value-based, modern, and efficient customer experience, while also improving physician retention and recruitment efforts," Patrick T. Ryan, Press Ganey Chairman and CEO.