Riverside-backed UniFocus, a provider of a software suite of performance management tools, agreed to acquire Knowcross, a developer and operator of a quality management platform for the hospitality industry, for $30m. “Expanding our platform further into operations management was the natural next step. Knowcross has a best-in-class suite of task management tools, and we are excited by the power and insights that will come from the countless opportunities to integrate our technologies. Together, our platforms will boost managers’ decision making by integrating data from forecasting, scheduling, task execution, as well as guest and employee satisfaction in one ecosystem," Mark Heymann, UniFocus CEO.