IIFL, Sistema, CX Partners, Singularity and Arun Sarin led a $35m Series C funding round in Exotel, a cloud telephony platform, with participation from Blume Ventures and A91 Partners. “This is a step in the right direction that allows Exotel to invest further in bringing seamless customer engagement on the cloud to emerging geographies. The convergence of customer data coupled with conversational AI capabilities will enable enterprises to monitor conversations, build smarter bots and assist customer service teams in realtim,” Sachin Bhatia, Ameyo CEO.