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Synopsis
LivePerson, a company specializing in conversational AI, completed the acquisition of VoiceBase, a speech recognition company. Financial terms were not disclosed. "Eighty-six percent of buyers are willing to pay more for better customer experiences, meaning huge opportunities open up for brands as we combine VoiceBase's speech analytics tech with LivePerson's Conversational Cloud and AI. We are thrilled to team up with a trailblazing industry leader that shares our vision for improving conversations through actionable, AI-powered insights," Walter Bachtiger, VoiceBase Founder and CEO.
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