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Synopsis
Vista Equity-backed Gainsight, a customer success company, completed the acquisition of inSided, a privately held software company based in Amsterdam. Financial terms were not disclosed. "The next decade will see the emergence of a new technology stack that is designed to grow NRR. InSided has reimagined communities for the age of customer success. By joining forces with Gainsight, we have put ourselves in the best position to help companies around the world leverage digital technology to drive all aspects of the customer journey and positively influence NRR at scale," Robin van Lieshout, inSided Founder and CEO.
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