PINOVA Capital, a private equity firm in Munich, Germany, completed the acquisition of a majority stake in Sematell, a specialist in AI-based response management software for text-based customer service in the DACH region, from IMCap, a private equity firm in Düsseldorf, Germany. Financial terms were not disclosed. "Sematell’s development from a small, specialized software supplier to its present status as one of the leading providers of contact center software solutions in the field of response management in the DACH region is truly impressive. We are convinced that together with Sematell we will be able to exploit further growth potential both in Europe and beyond.” Munich-based PINOVA Capital invests in fast-growing, technology-focused ”Mittelstand” companies (SME) that have a strong market position and sustainable competitive advantages in their niche," Joern Pelzer, PINOVA Partner.