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Synopsis
Insight Partners, a global private equity and venture capital firm, led a $45m Series D round in Glia, a provider of digital customer service, with participation from Wildcat Capital and RingCentral. “The future of customer service is digital, and those that have yet to take steps to modernize their support and engagement strategies are already behind. We’re thrilled by our investors’ confidence reflected in the round’s valuation, recognizing that we’ve only scratched the surface of what Glia can accomplish. Our rapid growth and successful relationships with financial services companies of all types demonstrates the urgent need for Digital Customer Service. As we build upon a decade of innovation, this capital will further extend our reach and help even more businesses across the globe reimagine how they connect with customers digitally,” Dan Michaeli, Glia Co-Founder and CEO.
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