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Announced

Completed

SoftBank Vision Fund 2 led a $125m Series C round in Observe.AI.

Financials

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Transaction Value£95m
Consideration TypeCash
Capital Owned-
Capital Bid For-
EV/Sales-
EV/EBITDA-
Share Price Premium-
One Off Charge-

Tags

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Completed

United States

Minority

Private

Cross Border

Private Equity

Single Bidder

Friendly

workforce platform

Acquisition

Digital Services

Venture Capital

Synopsis

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SoftBank Vision Fund 2, a venture capital fund, led a $125m Series C round in Observe.AI, an Intelligent Workforce Platform that transforms contact centers through AI, with participation from Zoom. "Observe.AI has a transformative vision to deliver actionable and trustworthy AI that empowers digital-first businesses to create exceptional customer experiences," Priya Saiprasad, SoftBank Partner.

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