Concentrix completed the acquisition of ServiceSource International for $131m.

Concentrix, a provider of customer experience services and technologies, completed the acquisition of ServiceSource International, a customer journey experience company, for $131m. “We continue to be committed to Reimagining Everything CX for our clients and delivering strong returns to our shareholders through our investments. We’re seeing significant opportunities for growth in our B2B sales business today and ServiceSource’s complementary capabilities and footprint in this space, combined with our leading portfolio of CX offerings, will enable us to quickly and successfully scale to meet demand with existing and new clients,” Chris Caldwell, Concentrix President and CEO.