NICE Systems, a provider of intent-based solutions that capture and analyze client interactions and transactions for businesses, completed the acquisition of LiveVox, a provider of combined omnichannel communications, CRM, and WFO, from Golden Gate Capital, a San Francisco-based private equity firm, for $378m. “The successful completion of this acquisition is a major milestone for NICE as we continue to execute on our strategic vision, further cementing our leadership position. Organizations around the globe are looking to partner with us as they accelerate their CX AI journey, and we are excited to provide them with the most comprehensive platform to help fuel their success. I would like to extend a warm welcome to the talented LiveVox team and take the next step in transforming the CX industry together,” Barak Eilam, NICE CEO.