Mandatum Asset Management, a capital market company, led a €12m funding round in HappySignals, the Human-Centric IT Experience Management company, with participation from Nauta and Vendep Capital. "IT organization's primary role is enhancing efficiency and satisfaction across the entire organization through effective IT support and tools. Historically, IT has concentrated on technical and process metrics, which essentially measure how IT functions rather than the value it creates or could potentially create," Sami Kallio, HappySignals CEO.