SaaStr, the world's largest community of SaaS executives, founders, and entrepreneurs, led a $29m Series C-2 round in Gorgias, a customer experience platform, with participation from Horsley Bridge, Amplify, Shopify, Sapphire, CRV and Transpose Platform. "AI is now unlocking a new channel of growth for brands. The opportunity for ecommerce brands is to leverage AI that puts them in control, which means AI built upon the brand’s own data and fully integrated with the ecom stack. Reliable AI frees CX teams from responding to shipping questions to building relationships and selling," Romain Lapeyre, Gorgias CEO and Co-Founder.