Serent Capital-backed CallRevu, an automotive communication intelligence company, completed the acquisition of TotalCX, a call management platform. Financial terms were not disclosed. “Bringing together TotalCX’s unique technology and talented team with CallRevu’s position as a market-leading automotive communications platform is an exciting new advancement. We look forward to partnering with these remarkable teams to accelerate innovation and drive superior value for customers,” Dexter Hopen, Serent Capital Partner.