Salesforce to acquire Tenyx.

Synopsis

Salesforce, an American cloud-based software company, agreed to acquire Tenyx, a software company. Financial terms were not disclosed. Upon close of the acquisition, Tenyx will extend Salesforce’s existing autonomous agent capabilities for Agentforce Service Agent by integrating Tenyx’s innovative voice AI solutions, specifically tailored for service use cases. With Tenyx’s expertise, Salesforce aims to advance its AI-driven solutions, delivering more intuitive and seamless customer interactions.

Principals