ROI CX Solutions completed the acquisition of Active TeleSource.

ROI CX Solutions, a provider of high-touch, omnichannel customer experience services, completed the acquisition of Active TeleSource, a provider of customer experience services within the electric, gas, and water utilities markets. Financial terms were not disclosed. “ATI is a leader in the highly attractive, stable utilities market which is benefiting from significant tailwinds. ATI supercharges ROI’s growth in the utilities market to provide high-quality, domestic CX services within the regulated, mission-critical utility market,” Rob Schow, ROI CEO.